Compliments and Concerns

At Priory, we want to get things right and we want to make sure that we provide the best possible service. Obtaining your feedback and your ideas on how we can improve our services is really important to us. Please give us your views on the standard of our services, whether you would recommend family or friends to use our services, as well as any areas where you think we could improve by completing the form below. A copy of our ‘Making a Complaint’ guide is available by clicking here.

Please tell us about your compliment or concern

Complete your details below...

Name

Address

Your postcode

Name of the person affected and how?

Priory location

Please detail the service you are providing feedback on

Priory site name

If relevant, please provide the name of the individual at Priory you are referring to

If you have one, please enter the reference number for your complaint

Please summarise your feedback

Complaint or concern: How can we put things right?

Declaration

Please read this declaration. I would like Priory to review this submission. To the best of my knowledge, everything I have detailed is correct. I understand that, to help resolve the compliment / concern / complaints , you will need to use and keep personal information about me - for example, how to contact me; details about the case and sometimes sensitive personal information; and I understand that Priory might need to collect information about me from the treatment location I've referenced and share that information with other parts of Priory - that may have been / were involved with my complaint or in the interests of resolving it.

Where you agree to the following statement, you can withdraw your consent at any time. Please confirm, by ticking the box, that you agree to the declaration above required. We can only look into your complaint / concern / compliment if you do.

Your signature (Please type your name)

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By clicking send you agree to us using the information provided to manage your enquiry. If enquiring on behalf of someone else, you must obtain their consent to providing us with their information.