About this location
Based in the village of Calverton, in Nottingham and set in extensive grounds, Priory Hospital Arnold is an inpatient acute and psychiatric intensive care unit (PICU), for males and females struggling with a wide range of mental health conditions.
Services at a glance
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Our services
Our acute services offer round-the-clock assistance in times of emergencies. Our specialist inpatient acute teams are committed to providing the highest quality of care, supporting patients with a wide range of mental health conditions in safe and highly therapeutic environments.
Ward breakdown
- Newstead Ward - 16-bedded ward for adult males and females
- Bestwood Ward - 16-bedded ward for adult males and females
Treatment approaches
At Priory Hospital Arnold, we offer an individualised, person-centred approach to all of our patients.
Our team are dedicated to supporting patients with a pathway that enhances their experience within inpatient care. We work in collaboration with patients, families and professionals, helping to improve the mental health and wellbeing of everyone we support.
Our assessment and treatment options are overseen by a full and diverse multidisciplinary team (MDT).
We offer:
- Positive behaviour support (PBS)
- Occupational therapy (OT)
- Trauma informed therapy
- RAID system of PBS
- Individual and group sessions
People within our service tend to stay with us for a minimum of 12 weeks, depending on individual needs.
Our team
Our team consists of:
- Manager
- Senior management team
- Nurses
- Consultants
- Specialist doctors
- Psychologist
- Psychology assistants
- Occupational therapist (OT)
- OT assistants
- Physical health care professionals
- Gym instructors
- Healthcare workers
- Administration support
- Trainers
- Receptionists
- Kitchen team
- Housekeeping team
We also provide specialist staff training, including:
- Personality disorder training
- Trauma informed care training
- RAID system of PBS training
Therapeutic and community-based activities
We offer a range of therapeutic and community-based activities as part of a full treatment programme. We want to support people to become more confident and independent, preparing them to move through their treatment pathway towards community living.
Our therapeutic and community-based activities include:
- Gardening both on and off-site
- Community engagement
- Bespoke OT sessions, including managing physical health, mental health, sensory needs, complex behaviour and neurological needs
We also use a range of assessment tools to assess and support patients to overcome barriers to access.
Our facilities and environment
We believe that the environment in which treatment takes place is just as important as the treatment itself, when it comes to supporting our patients. We provide:
Our garden offers secure fencing, a patio area with furniture, a lawn, shelter and planting areas. We can also provide specialist equipment within the hospital on a needs-led basis, as assessed by the team.
Our bedrooms
All of our bedrooms are single-occupancy and have an en-suite bathroom. Patients are encouraged to personalise their bedrooms while they are staying with us. We provide:
Exclusion profile
- People under the age of 18
- People with a history of absconsion
- People with a primary diagnosis of dementia
- People with a primary diagnosis of a personality disorder, with no presentation of a true psychotic or severe mood disorder
- People with a physical condition too frail to allow their safe management within the service
- People who are significantly underweight/have a low body mass index (BMI) or have an active eating disorder
- People who are on an end of life pathway
- People with a primary diagnosis of a learning disability
- People with a primary diagnosis of a significant brain injury
Pathways
Priory’s network of high quality facilities enables us to offer joined-up care pathways with our dedicated residential services. We offer programmes which integrate healthcare treatment and therapy, which are tailored according to individual needs, in an appropriate setting. Our strength is that we can provide a seamless transition for the individual as they progress between higher and lower dependency services.
Our PICU services have been designed to support people in a severe phase of illness, who cannot be managed in acute services. Our dedicated PICU services place us at the forefront of specialised intensive care, and our highly trained teams can support people with complex needs and challenging behaviours, along with co-existing issues (such as substance misuse).
Ward breakdown
- Clumber Ward - 10-bedded ward for adult males
- Rufford Ward - 10-bedded ward for adult females
Treatment approaches
At Priory Hospital Arnold, we offer an individualised, person-centred approach to all of our patients.
Our team are dedicated to improving the health and wellbeing of the people we support, helping them to achieve positive outcomes. We want to help each person we care for to have a healthy, happy and independent life, within a safe and welcoming home.
Our assessment and treatment options are overseen by a full and diverse MDT.
We offer:
- PBS
- OT
- Music therapy
- Art therapy
- Mindfulness
- Family therapy
- Trauma informed therapy
Our team
Our team consists of:
- Manager
- Nurses
- Consultants
- Specialist doctors
- Psychology
- Psychology assistants
- OT
- Gym instructors
- OT assistants
- Healthcare workers
- Administration support
- Trainers
- MHA administrators
- Receptionists
- Kitchen team
- Housekeeping team
We also provide specialist staff training, including:
- Personality disorder training
- Trauma informed care training
- RAID system of PBS training
Therapeutic and community-based activities
We offer a range of therapeutic and community-based activities as part of a full treatment programme. We want to support people to become more confident and independent, preparing them to move through their treatment pathway towards community living.
Our therapeutic and community-based activities include:
- Gardening both on and off-site
- Community engagement
- Bespoke OT sessions, including managing physical health, mental health, sensory needs, complex behaviour and neurological needs
We also use a range of assessment tools to assess and support patients to overcome barriers to access.
Our facilities and environment
We believe that the environment in which treatment takes place is just as important as the treatment itself, when it comes to supporting our patients. We provide:
Our garden offers secure fencing, a lawn patio area with furniture, shelter and areas to plant with patients.
Our bedrooms
All of our bedrooms are single-occupancy and have an en-suite bathroom. Patients are encouraged to personalise their bedrooms while they are staying with us. We provide:
Exclusion profile
- People under the age of 18
- People with a primary diagnosis of dementia
- People with a primary diagnosis of a personality disorder, with no presentation of a true psychotic or severe mood disorder
- People with a physical condition too frail to allow their safe management within the service
- People who are significantly underweight/have a low BMI or have an active eating disorder
- People who are on an end of life pathway
- People with a primary diagnosis of a learning disability
- People with a primary diagnosis of a significant brain injury
Pathways
Priory’s network of high quality facilities enables us to offer joined-up care pathways with our dedicated residential services. We offer programmes which integrate healthcare treatment and therapy, which are tailored according to individual needs, in an appropriate setting. Our strength is that we can provide a seamless transition for the individual as they progress between higher and lower dependency services.
A message from our site leader
The team at Arnold work extremely hard on each individual case. We have a real passion here for identifying the best plan for encouraging recovery around mental wellbeing. We place a big ethos on working with the patient and family around understanding what could potentially be a lifelong management plan. We work with both the medical model and the therapy approach. We have excellent results from the service and often have contact with former patients, thanking us for the support they received
Priory Hospital Arnold site leader.
Comments from our patients and their family and friends
I feel so much better with my son being in the service. I have a good timeframe of his care and how this is going to work. I attend the MDT meetings and the doctors explain to me what is happening. My son has been in other services and I wouldn’t want him to go back there; it was scary
Inside Priory Hospital Arnold
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Information for family and friends
How do home visits work?
Home visits are managed via the MDT process when required. Our OT team are also involved to ensure that all aspects are managed with the person staying with us to ensure the home environment is effective for continued improvement.
What is your visitation policy?
Family and friends are welcome to visit their loved ones on-site. However, we do ask that visits are planned around mealtimes and therapy times. If we are able to, we will also encourage home/community visits wherever possible and practical.
Will I be involved and kept up to date with my loved one’s care and wellbeing?
Yes, you will be invited to MDT meetings and any planned meetings. However, there may be a time where your loved one requests that information about them is not shared. We will always support the patient in such requests, but we will talk to you about this.
Will my loved one be able to have a phone or call me?
Depending on the situation, your loved one may have their own mobile phone while they are staying with us. However, if they do not, they will have 24-hour access to the ward phones.
What type of things are families expected to provide, and what is provided by the home?
We provide all furnishings and food on-site. We have a family liaison officer who will be able to liaise with you and offer you help and support. They can also link you in with other families that may be having the same experience, if that is something you would be interested in.
What are the bedrooms like?
All of our bedrooms are furnished, and residents are supported to personalise them to suit their needs and wishes. They are all single person, en-suite rooms.
Are external doors kept locked?
Our external doors are kept locked. However, every person staying with us will be individually assessed for any risks to see what security is needed.
What do service users eat and how do meal times work?
Mealtimes are planned daily and each the morning, people staying with us will make a choice from the menu for that day. This will then be supplied from the kitchen. The kitchen team have a list of any special requirements; this includes any speech and language therapy (SaLT) issues, personal preferences and religious needs. Halal food is supplied on request and as required.
How does laundry work?
We encourage everyone staying with us to complete their own laundry, using the laundry equipment based on the wards. However, if this isn’t possible, staff can complete people’s laundry for them.
Is there anything they can’t bring or have?
We have a restricted and prohibited items list, which is reviewed and updated regularly. This will be provided prior to admission and can be seen on request.
Are pets allowed?
We encourage our patients to have their pets come to visit them, as we recognise that this could form a vital part of their recovery.
How do activities work?
All people staying with us have a personalised activity programme.
Do service users and families have an input into the service user’s care plans?
Yes, you should always have input into your loved one’s care plans, as you know them best. However, at times, this may be difficult if the patient has requested that their care plans aren’t shared.
What are the car parking facilities?
We have a large car park on-site. We also have access to some land just off the main car park, which can be used as on overflow parking facility.
What is the smoking policy? Can service users buy cigarettes?
Priory Hospital Arnold is a partial smoking site. The road at the bottom of the drive is very dangerous for off-site smoking so we have an area where patients can smoke. We also provide vapes and these can be purchased from reception. We also offer nicotine replacement therapy (NRT) on admission.
How is treatment accessed and funded?
We don’t take referrals directly from individuals and families. Instead, the first step will be for you to reach out to the person’s GP so that they can be referred and funded through the correct NHS channel. Depending on the type of support needed, this could include local authority funding, NHS funding, joint funding between the local authority and NHS, or direct payments. Please note, referrals for NHS or local authority funded services must come from a referring organisation.
How to make a referral
Our customer service centre provides 24/7 support for NHS mental health enquiries and referrals. Our customer referral co-ordinators can support you from your first call right through to the enquiry conclusion, providing updates throughout the process. We offer 24/7 crisis referrals, fast access to bed availability and placements, and a single access point for end-to-end enquiry management.