Priory Hospital Enfield

We support everyone staying with us to access home visits in line with their therapy and progression pathway. Where a home visit is not possible, we do all we can to support contact by other means with family and loved ones.

We ask that visits are booked in advanced in order for necessary checks to be made, if needed. For all visits, we ask that you bring photographic ID with you, so reception can complete their checks.

Yes, we aim to keep everyone involved in the care of their loved ones. You are welcome to join the team for ward rounds and professional meetings, as long as we have consent from your loved one.

People staying with us have access to phones on the ward, and can also have their own mobile phones. If they don't have a mobile phone, they can use the ward phone whenever they would like to. We will make sure your loved one has access to a private space to make the phone call.

We provide all food, furnishings, bedding and towels on-site and encourage patients to personalise their space if they would like to.

All of our bedrooms are furnished, and people are supported to personalise them to suit their needs and wishes. However, our bedroom furniture is fitted to the floor for security purposes, so nothing can be removed from the bedrooms.

Do to the nature of our service, all of our doors are locked. Access to the wards is via reception, which is staffed 24 hours a day.

We have an on-site catering team who prepare and provide three meals per day. Snacks are available outside of these mealtimes. There is always a choice of meals for patients and we make sure we cater for all dietary requirements, including vegan, kosher and halal. We have a dietitian who visits once per month, who works with our catering team. Our dietitian will also meet with everyone staying with us for a one-to-one session, to educate them about the benefits of healthy eating.

All wards have laundry facilities, and we encourage people staying with us to manage their own laundry. Staff can support them if help is needed.

We have a banned and restricted items policy, which is regularly reviewed and updated in order to keep everyone safe on the ward. This can be seen on request. Banned items are not permitted on the ward under any circumstances. Restricted items may be allowed if your loved one’s MDT agree.

Unfortunately, pets are not allowed on-site.

We have a tailored therapy timetable which we review on a 12-week cycle. Ahead of each new timetable, our OT team consult with patients about the type of activities they want to engage in, so we can make the timetable more meaningful to them. We have a combination of in-house activity facilitators and external facilitators who come on-site to deliver specialist activities such as music production and physical activity.

We want to work with our patients and their families throughout the admission, including during the formulation and review of care plans. We have a variety of methods to involve you, either by facilitating face-to-face meetings with you, or by hosting virtual meetings.

There is free car parking on-site at the rear of the building. The address for the car park is Durham Road, N9 9ED.

Priory Hospital Enfield is a non-smoking site. People can only smoke cigarettes once they have unescorted community leave. If they do have unescorted community leave, they can buy their own cigarettes and store them in reception when they return from leave. We also offer a smoking cessation service.

We don’t take referrals directly from individuals and families. Instead, the first step will be for you to reach out to the person’s GP so that they can be referred and funded through the correct NHS channel. Depending on the type of support needed, this could include local authority funding, NHS funding, joint funding between the local authority and NHS, or direct payments. Please note, referrals for NHS or local authority funded services must come from a referring organisation.